At BlueVipers Technology, we strive to ensure that our customers are satisfied with our products and services. This Refund Policy outlines the terms and conditions under which refunds may be provided for purchases made from BlueVipers Technology ("BlueVipers," "we," "us," or "our"). By making a purchase from BlueVipers, you agree to this Refund Policy.
1. Software and Digital Products
Due to the nature of software and digital products, all sales are final and non-refundable once the product has been delivered or downloaded. However, if you encounter technical issues or have difficulty accessing the product, please contact our customer support team for assistance.
2. Services
Refunds for services provided by BlueVipers, such as consulting or technical support services, may be issued at our discretion. If you are not satisfied with the service provided, please contact us within 2 days of the service being rendered to discuss your concerns and request a refund.
3. Physical Products
For physical products purchased from BlueVipers, such as hardware devices or merchandise, refunds may be provided in accordance with the following conditions:
- If the product is defective or damaged upon receipt, you may be eligible for a refund or replacement. Please contact us within 2 days of receiving the product to report the issue and initiate the refund or replacement process.4. How to Request a Refund To request a refund, please contact our customer support team at blueviperstechnology@gmail.com with your order details and the reason for your request. Refunds will be issued to the original payment method used for the purchase.
5. Refund Processing Time Refunds will be processed within 2 days of approval. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution. The refund amount will be credited to the original payment mode.
6. Changes to this Refund Policy We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Refund Policy periodically for the latest information.
7. Contact Us If you have any questions or concerns about this Refund Policy or your eligibility for a refund, please contact us at blueviperstechnology@gmail.com.
By making a purchase from BlueVipers, you acknowledge that you have read, understood, and agree to this Refund Policy. If you do not agree to this Refund Policy, please do not make a purchase from BlueVipers.